1. Problems discovered in construction documents, including errors, omissions, and constructability issues. Dodge’s research determined that it can take a good deal of time and money to capture this information, but once companies get past these initial obstacles, it becomes standard practice.
2. Logging Requests for Information (RFIs) and responses, analyzing and evaluating risk impact. RFIs help projects run more efficiently with fewer issues, but they can be time-consuming and costly to adopt. However, the benefits far outweigh the hassles when it comes to project success.
3. Collecting and documenting change orders, including turnaround, root causes, and schedule impact. This is especially valuable for assessing the performance of specialty trade contractors, which can, in turn, help contractors select the best ones for future projects.
4. Updating the project schedule, including frequency/lag time and impact of slippages. Dodge concluded that for many contractors, schedule slippage remains a huge source of overtime and second-shift costs. Scheduling information is critical to understanding the status of each project: This includes tracking the work that has been completed as well as the work that remains.
5. Safety and inspections, including incident rates and number of meetings around safety improvements. If a site is safe, it reduces long-term costs and project delays, while boosting productivity. Building an effective KPI dashboard to manage safety and inspections can improve this process.
6. Labor productivity, including erosion factors and percentage of prefab. Poor schedule management — along with spotty coordination and communication between project team members and stakeholders — contributes to decreased productivity. Connecting key people to the information they need is critical.
7. Quality/close-out, including punch list and problems getting off the job. Dodge found that 68% of general contractors had issues wrapping up their jobs at least 25% of the time, which greatly affects profitability.