1. Develop lateral management. In his book “Predictable Success”, Les McKeown stresses the importance of developing lateral management to complement vertical (siloed) management. Lateral management can be accomplished through consistent and effective leadership and management meetings. These meetings should create the opportunity to discuss goals, tasks, and priorities. They will foster better communication and cross-functional activities to deliver on expectations.
2. Establish priorities. As the saying goes, “If everything is a priority, then nothing is a priority.” If the team understands the big picture, the “Why”, they can begin prioritizing tasks and goals logically. Start with the end in mind and work backwards to determine the necessary steps required to deliver on expectations. This will help reduce the amount of time wasted waiting for other people to finish their projects or tasks.
3. Set deadlines. How do you know what to aim for if you don’t have a target? “As soon as possible” is not a day on the calendar nor is it a time on the clock. It also doesn’t indicate the level of urgency under which the Do’er should operate. To you, ASAP may mean today, but to me it could mean once I get all of my other stuff done. A due date and time should be established with every task, goal, or expectation to avoid disappointment.